How to deliver a 5-star experience to your buyers?

The use of qualitative and rich media in real estate advertising is a wise choice to stand out, moreover, with new innovative solutions, these media are affordable and easy to produce.

Autonomous solutions like Nodalview and our partner SweepBright allow agencies and agents to manage more properties in a qualitative way while reducing their budget. Our solution turns a simple smartphone into a powerful marketing tool. By reinventing real estate discovery and providing better customer support, we offer a collaborative platform that makes the real estate experience more enjoyable for everyone involved.

Advising buyers :
It is essential to position yourself as an advisor to buyers. In order to do so, you need to anticipate customers' questions, understand their buying journey and identify the moments when stress can arise. When a customer is properly informed about the issues at stake, they are more relaxed.


Dealing with the unexpected :
This is one of your daily challenges. Indeed, unexpected situations can arise at any time in a real estate transaction. This is why, in order to be effective, you must be agile and be able to quickly propose alternatives to move the transaction forward. To do this, it is important to have regular exchanges with the buyer and not only with the seller, in order to keep them informed of all the progress of the transaction and to take into account their needs and constraints.


Saving time through mobility and automation :
Time is your most valued asset. This is why it is important to optimise it as much as possible in order to offer a quality service to your customers. There are two ways to do this: mobility and automation. With mobile tools, you can work efficiently anywhere and double your efficiency while providing personalised follow-up to your customers. It is even possible to automate up to 50% of your tasks, such as live estimating, follow-up, reminders, etc.

Today's real estate market brings new demands on real estate agents. Sellers want their agent to use digital tools to promote their property. 70% of sellers prefer to work with an agent who offers a virtual visit as part of their sales strategy. Furthermore, sellers are also looking for real market data, especially when taking out a mandate. 75% of first-time sellers say they are reassured by an advisor who can provide them with accurate information on the property market.

It is therefore crucial to show your added value to potential sellers. To do this, you need to provide relevant data on the property market to demonstrate your expertise and know-how in the face of competition from individuals wishing to sell their property alone. By explaining how you use digital tools to find the right buyer, you can also demonstrate your ability to accompany sellers through the selling process.

It is important to consider that buyers can also be sellers or future sellers. By nurturing their buying experience, you can build trust with them and support them in their future selling project.