Philippe Courtois 22.12.2021

INTERVIEW: Arnaud Chevessier, the real estate agent who optimises his sales process

Did you know that some real estate agents manage to save more than 90% of the time they would have spent showing a property in-person?

Arnaud Chevessier, real estate agent at Le Clos Immobilier, is one of them. In this article you’ll discover how – with his optimised sales process, he manages to save 15 hours of work on the sale of a property.

"We always post the excerpt of a virtual tour in our ads and not the full tour."

How do you position yourself towards innovation in real estate?

First of all, I love new technologies. At Le Clos Immobilier, we always try to be avant-garde. My goal is to differentiate myself from the competition and for the customers to see that. Nodalview gives me the opportunity to stand out in the market. The Nodalview platform lets me interact with my prospects: they get a glimpse of the property from the first HDR photos and then discover the full charm of the property through the virtual tour.

Can you tell us more about the content of your real estate ads? How do you manage to differentiate yourself online?

To publish our ads, we use our real estate portal which lets us share them on a variety of real estate websites. We have more than 50 websites on which our ads are distributed. We also communicate via Facebook, LinkedIn and Instagram

We always post the excerpt of a virtual tour in our ads and not the full tour, and we mention in the ad "Complete virtual tour on request". We provide interior and exterior photos as well as a plan of the house.

The video is used to make posts on Facebook and to talk about the properties that are going to be sold.

In general, for a listing, we get about 500 views. The different visual experiences (photo, video, virtual tour) that we offer and our presence on the various platforms lets us enhance our ad visibility.

Blog.png?width=800&name=Blog

"It's less time consuming than an in-person tour, both for people interested in the property and for the owners."

With so many contacts, how do you manage to select only the best profiles?

With each phone call we receive, we do a complete discovery of the client. I know the house for that he calls me for but I don't know him, nor what he is looking for. So I ask him questions that will  tell me if the property meets his expectations. If he is looking for a property with precise criteria but these don't match the property, I tell him that the house is not made for him.

And concretely, which tool allows you to save time on your in-person tours?

The tool that lets us save time on the sale of a property is the guided virtual tour. As a guided virtual tour takes much less time than an in-person tour. It is much less time consuming than an in-person tour, both for people interested in the property and for the owners. Your objective is to have at the end of this first selection people who are 80% sure they'll make an offer.

In addition to saving time, when you show a house or an apartment in person 20 times, you don't have the same behavior or the same motivation. Potential buyers notice it when I show a house for the first time of the day, and that's a good sign.

Blog-1-png

 

How do these guided virtual tours work?

Before each guided virtual tour, I send a connection link to my clients. On the day of the tour, they log in via their computer or tablet and then it's a bit like a real estate zoom.

At the beginning of the guided virtual tour, I take control and at the end I let them walk around the property or go to a particular place. Once the guided virtual tour is over, I send them the link so they can visit the property again.

And what is the general reaction of your clients to the guided virtual tour?

What stands out the most is that it is true to reality. The people who have taken the guided virtual tour recognise the property they visited from a distance. Some people who are really interested then ask me to do an in-person tour first.

"We get visits that are very qualified."

Finally, this whole process helps you reduce the average sales time to how many days?

From the photo shoot to the sale, the average sales time is 21 days. This sales time is mainly due to the guided virtual tour, because about 20 in-person tours are not done in two days. The guided virtual tour is a real advantage in my opinion.


Learn how to save 15 hours of work on the sale of a property

 

Does using the guided virtual tour let you maximise your selling price?

I think so because we have very qualified tours. The people who come to in-person tours are 80% likely to make an offer. We know that their main criteria are met, we know their motivation and we know that they are solvent buyers. We therefore have much more weight on an offer that is made

Finally, what Nodalview tools do you use? 

At Le Clos Immobilier we use all the Nodalview tools: photo, video, panorama and guided virtual tour. 

Nodalview is a time-saving tool that is well designed. We manage to have photos that represent reality, that don't cheat but highlight the property. The guided virtual tour is a real plus. It lets us streamline our sales process by optimising the time spent on organising in-person tours (only with real potential buyers).

To conclude

A big thank you to Arnaud Chevessier for his testimony. If you want to maximise your sales, we invite you to download our customer case study on "How to save 15 hours of work on the sale of a property?".

avatar

Philippe Courtois

In charge of communication at Nodalview, I am interested in the growing influence of digital in the real estate industry.

In brief

WHAT IS REAL ESTATE MARKETING?

Real estate marketing corresponds to a set of techniques and tools whose objective is to anticipate, analyze and respond to the expectations of sellers and buyers. Real estate marketing ensures both the promotion of properties and the promotion of real estate agents' know-how. It is a multidimensional discipline, linked to relational, commercial, digital and communication fields.

WHAT REAL ESTATE MARKETING TOOLS HELP MULTIPLY YOUR SALES?

You must have a solution that ensures quality promotional visuals on your properties and a powerful CRM. You can also install an online appointment scheduling system connected to your calendar. Finally, offering a guided virtual tour of your property is a serious advantage.

WHAT ARE THE ADVANTAGES OF THE GUIDED VIRTUAL VISIT?

The guided virtual visit has numerous advantages:

  • Time saving: 10 minutes is enough to show a property online
  • Flexibility: you no longer have to travel for each visit
  • Control: even without being present on the spot, you have control over the visit
  • Qualification: pre-qualify a prospect so you can select proceed with the truly interested customers